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Call 111 - When it is less urgent than 999


Booking Appointments

Please contact us on 01405 767711 for booking appointments. If you are living within the area of our branch surgery please ring 01405 780422 to book at the Old Goole Surgery. For Out-Of-Hours please call 111.

We run an appointments system both at the main surgery and our branch surgery in Old Goole. Same day appointments are released at 8.00 AM that morning so we advise ringing as close to this time as possible in order to book an appointment for that day.

A percentage of our appointments are available to pre-book including 8.30 – 11.00 AM on a Saturday morning. We do however have to ensure there are a percentage of appointments available for those who require ‘on the day’ appointments.

Teenagers are allowed to make appointments for themselves and attend by themselves without needing their parent's permission. They are entitled to confidentiality and privacy as much as anyone else.

Click here to view our normal opening times.

Clinical Practitioners

We have a team of 3 Clinical Practitioners: Claire Sissons MSc BSc(hons)RN, Ian Blease MSc BSc(hons)RN and Dan Macefield RGN,BSc, MSc Advanced Practice. They are trained to work alongside the GP’s and are able to prescribe medication and refer to other health services/hospitals. If your complaint is something the Clinical Practitioners are able to deal with we ask you to please allow our reception team to book you in with them in order to enhance GP availability. Unfortunately our clinical practitioners are unable to issue sickness certificates. However, they can arrange for one to be done at a later time by the GP.

Online Appointments

click here for online access

You can now book and cancel appointments, order repeat prescriptions and view your coded medical record online. To register for the service you will need to personally attend the surgery and bring some photographic ID with you such as a passport or driving licence. When you have done this we will provide you with a user name and password. You can then access the service by clicking the above logo and by going to the following web address:

Unattended Appointments

The practice's DNA (Did Not Attend) rates throughout July 2018 alone are as follows.

number of did not attends July 2018

This amounts to approximately 39.6 hours of clinical time that was wasted by DNA's. Patients who fail to attend their appointments/ don't inform us they are no longer going to attend, cost the practice and patients. All of the above appointments could of been offered to other patients.

We ask patients to please inform us as soon as possible if they are no longer able to attend.

If you have given consent for us to send you SMS text messages, reminders of appointments will be sent to you prior to your appointment.

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