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BBC Health News
'Miracle' six-day-old baby survives Ebola
14 Dec 2018 16:12
It took five weeks of round-the-clock treatment to keep Benedicte alive after her mother died.
Breast cancer screening error 'overstated'
14 Dec 2018 12:24
There was no major incident, just confusion, and the scale of the problem was overstated, a report finds.
Why did Rachel Johnston die after having all her teeth removed?
14 Dec 2018 00:02
The families of three people with learning difficulties tell the BBC all their teeth were taken out.
Meat or two veg? Find out your food’s climate footprint
13 Dec 2018 16:47
Check the environmental impact of what you eat and drink.
Overweight patient denied NHS operation by York CCG
14 Dec 2018 14:21
Roland Crooke took a loan to pay for private treatment after being told to lose weight for hip surgery
Hospitals 'overcrowding risk' ahead of Christmas
13 Dec 2018 12:23
Winter pressures are beginning to bite as hospitals report too many patients are on wards and ambulances face delays at A&E.
Our Responsibility To You
We endeavour to provide a friendly and efficient service with patients treated in a professional and helpful manner by all members of staff.
Practice premises will be kept clean, safe and tidy. Wheelchair access is available. Disabled toilets are available.
Patient confidentiality will be observed by all members of staff at all times.
Any request for an urgent visit will be passed to the duty doctor for clinical assessment and appropriate action. Less urgent visits will be seen on the day of request or later by agreement with the patient.
Patients with an urgent problem will be offered a consultation the same day, although not necessarily with their doctor of choice.
Patients attending the surgery will be seen as near to their appointment time as is possible. We believe an appointment system with a flexible approach is, on balance, the best method of arranging consultations for patients and doctors. However, patients do present with a wide variety of problems which can sometimes be complex and time consuming. Where there is undue delay patients will be informed and an explanation given.
Telephone calls will be answered with the minimum possible delay and the name of the staff member given if requested. Telephone lines are busiest before 11.00am, especially on a Monday morning. For non-urgent matters it will be easier to get through to the surgery after 11.00am.
Your Responsibility To Us
Help us to help you.
Please let us know if you change your name, address or telephone number.
Please do everything you can to keep appointments. Tell us as soon as possible if you cannot attend as our doctor appointments are in great demand. Your appointment can then be offered to another patient.
Home visits should only be requested for patients who are seriously ill. It is important to bear in mind that most medical problems are dealt with more effectively in the clinical setting of a well-equipped surgery.
Many problems can be solved by advice alone; therefore patients should not always expect medicines to be prescribed at every consultation.
We ask that patients treat the doctors and staff with courtesy and respect.
Remember, you are responsible for your own health and the health of your children. We will give you our professional help and advice. Please act upon it.
© Neighbourhood Direct Ltd 2018
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- Goole Health Centre, Woodland Avenue, Goole, DN14 6RU
Telephone 01405 767711
Old Goole Branch Surgery
- St Alfreds Place, Swinefleet Road, Goole, DN14 5RL
Telephone 01405 780422
Website supplied by
Oldroyd Publishing Group
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